Shipping policy

 

Shipping Policy – ADHD Comfort

 

Thank you for shopping with ADHD Comfort! Below you’ll find our full shipping policy, including processing times, delivery estimates, and important details for your order.

 

 

 

Processing Times

 


All orders are processed within 1–3 business days (Monday–Friday).

During high-volume periods, processing may take an additional 1–2 days.


You will receive a shipping confirmation email with tracking information as soon as your order is dispatched.

 

 

 

Shipping Rates & Options

 


We offer multiple shipping options at checkout, including:

 

  • Economy Shipping (5–10 business days)

  • Standard Shipping (3–7 business days)

  • Premium Shipping Protection (adds package protection against loss, damage, or theft)

 


Shipping costs are calculated at checkout based on your location and selected method.

 

 

 

Delivery Estimates

 


Delivery time depends on your chosen shipping option and your location.

All delivery estimates are provided by the carrier and are not guaranteed.


Once your order has been shipped, ADHD Comfort is not responsible for delays caused by:

 

  • Weather conditions

  • Carrier backlogs

  • Customs (for international orders)

  • Inaccurate shipping information provided by the customer

 

 

 

 

Order Tracking

 


As soon as your order ships, you will receive a tracking link via email.

Please allow up to 24–48 hours for tracking information to update.

 

 

 

Incorrect Shipping Information

 


If you entered an incorrect address at checkout, contact us immediately at support@adhdcomfort.com.

We will do our best to correct it before the order ships, but we cannot guarantee changes once processing has begun.


Orders shipped to incorrect or undeliverable addresses due to customer error are not eligible for refunds.

 

 

 

Lost, Damaged, or Stolen Packages

 


If your order was protected by Premium Shipping Protection, you may qualify for a free replacement in cases of:

 

  • Lost packages

  • Damaged items

  • Theft after delivery

 


If you did not purchase protection, please contact the carrier directly for claims.

 

 

 

International Shipping

 


We currently ship to select countries.

International orders may experience delays due to customs processing and may incur customs duties or taxes, which are the responsibility of the customer.

 

 

 

Contact Us

 


If you have any shipping questions, email us anytime at support@adhdcomfort.com.

We’re here to help.